Piers Site Operations Lead
Description More About the Role:
The Defense & Intelligence Group of Leidos has an opening for the Navy's Service Management, Integration and Transport (SMIT) Piers Connectivity Services program as a Site Operations Leader.
The SMIT contract will provide secure end-to-end Information Technology (IT) services to more than 400,000 hardware devices and 600,000
users at over 1,600 Continental United States (CONUS) sites and over 82 OCONUS site across Asia, Europe, and the Middle East; constituting one of the largest combined networks in the world.
Under the Piers Connectivity Services portion of the contract, the Leidos team will provide pier side connect/disconnect service, network administration, and fiber optic cable repair supporting US Navy vessels arriving and departing from piers throughout the CONUS Theatre.
What You'll Get to Do:
The ideal candidate will be responsible for managing the day-to-day operations of the site, to include providing direction to site resources, interacting with customer leadership, and being the primary interface between the site and the Piers Connectivity Management group.
The candidate will manage both internal and sub-contractor team members, coordinate staffing, scheduling, training, and quality assurance for Program contract personnel.
Undertake status review meetings among project team members and clients.
Coach team members to accomplish project goals, to meet established schedules, and resolve technical or operational issues.
Analyze and measure appropriate metrics for key project criteria, to include producing reports to quantify contract deliverables.
, with a focus on IT services and knowledge of the Navy Networks and piers connectivity requirements.
The Site Operations Leader will provide oversight of the connectivity of Naval vessels at the site in support of the Piers Connectivity Services Program and the SMIT contract.
The Site Operations Leader is responsible for tracking the connect/disconnect services provided to all vessels arriving and departing at the pier location serviced by the SMIT contract within the contractual service level target timelines.
The Site Operations Leader will provide the Government and Piers Service Delivery Manager accurate and timely status regarding task execution and performance and will be responsible for the accurate and timely delivery of all deliverables.
The Site Operations Leader will track and conduct network operations and engineering activities; connect/disconnect actions at the piers, maintenance; repair and replacement of cables; and the shipment and status of replacement parts and equipment.
oDrive business and reporting rhythms, managing and directing staff to perform all tasks within scope and meet required service targets for connect/disconnect service to vessels arriving or departing from piers in your assigned location.
oResponsible for reporting progress against the baseline, in addition to employing a risk register to identify risks, analyze identified risks, and the develop associated mitigations.
oResponsible for the management program scope in order to meet schedule requirements; responsible for defining resource needs, directing personnel to perform tasks, and reporting progress to Program Management.
oOversees IT knowledge and equipment asset transfer, ensuring that personnel are prepared to assume duties in order to meet defined schedule and scope requirements.
oDevelop and manage a collaborative work environment, working with personnel to ensure that comprehensive knowledge transfer activities associated with job functions and daily tasks are successfully conducted.
oIdentify and document skill enhancements/training needed based upon observation of actual performance versus documented site Standard Operating Procedures (SOPs).
oManage as-is information, inclusive of technical baseline documentation, SOPs, local procedures for security/onboarding, workload data (tickets), historical SLR performance and tools used to capture performance metrics.
oManages staff to conduct asset inventories; directing asset reconciliations, inventories, and configurations across site.
oManages and tracks shipment of replacement parts, repair equipment, test equipment, tools, and consumables.
oEstablish and maintain transparent and respectful working relationships with customer and Program Management leadership, and subordinates.
oServe as a mentor to junior-level leadership personnel, providing them with opportunities to enhance project management skills.
oWill be responsible for all Fiber Repairs relating to the Piers Connectivity Services Program at the designated location.
Physical Requirements:
oMust be able to lift and carry 50 lbs for up to a 100 feet at a time; must be able to lift 25 lbs vertically using ladders.
oMust be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time.
oMust be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets.
oMust be able to identify different colors of wires and cables; must be able to see objects and information displayed in schematics, test equipment, and computer monitors; must be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR.
oMust be able to drive corporate vehicle to different locations to work on projects and troubleshoot; valid state license required.
You'll Bring These
Qualifications:
oH.
S.
Diploma with 5
years of prior relevant experience.
oMust be a U.
S.
Citizen with an active DoD Secret Clearance.
oValid DoD 8570 IAT Level II:
Security
or higher Certification.
oPrior personnel management experience with the ability to drive successful completion of projects and deliverables.
oAbility to maintain discretion associated with staffing and cost requirements.
oAbility to utilize MS Office Products to develop and maintain program documentation.
oStrong analysis skills, with the ability to effectively communicate results to leadership and subordinates.
oAble to multi-task, self-assign work, and function in a dynamic, fast-paced environment.
oExcellent customer service skills.
oExcellent oral and written communication skills.
oTeamwork-oriented with a strong focus on customer satisfaction.
oAbility to think strategically, solve problems effectively and tenaciously follow-through to ensure client success.
oAdvanced understanding of the technical aspects of the project.
oResults-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
oExperience working with clients at all organizational levels with a high degree of professionalism and business acumen.
oAbility to create and edit project documents, materials, and presentations, including schedule management.
oMust demonstrated expertise in IT Enterprise Operations.
These Qualifications Would be Nice to Have:
oPrevious experience and knowledge of fiber optic cabling and repairs.
oOrganized and detail oriented.
oStrong leadership skills.
oSelf-motivated/ self-directing.
oStrong collaboration, prioritization, and adaptability skills required.
Relationship building.
oAbility to manage and prioritize own work, and that of their team.
oIndependent decision making.
oAnalytical thinking; thinking out of the box.
oAbility to effectively communicate with all organizational levels (SME to Senior Management).
oAbility to analyze problems at various levels (e.
g.
, detail level, overall organizational impact, etc.
).
Pay Range:
Pay Range -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Recommended Skills Adaptability Analytical Coaching And Mentoring Commercial Awareness Communication Confined Spaces Estimated Salary: $20 to $28 per hour based on qualifications.
The Defense & Intelligence Group of Leidos has an opening for the Navy's Service Management, Integration and Transport (SMIT) Piers Connectivity Services program as a Site Operations Leader.
The SMIT contract will provide secure end-to-end Information Technology (IT) services to more than 400,000 hardware devices and 600,000
users at over 1,600 Continental United States (CONUS) sites and over 82 OCONUS site across Asia, Europe, and the Middle East; constituting one of the largest combined networks in the world.
Under the Piers Connectivity Services portion of the contract, the Leidos team will provide pier side connect/disconnect service, network administration, and fiber optic cable repair supporting US Navy vessels arriving and departing from piers throughout the CONUS Theatre.
What You'll Get to Do:
The ideal candidate will be responsible for managing the day-to-day operations of the site, to include providing direction to site resources, interacting with customer leadership, and being the primary interface between the site and the Piers Connectivity Management group.
The candidate will manage both internal and sub-contractor team members, coordinate staffing, scheduling, training, and quality assurance for Program contract personnel.
Undertake status review meetings among project team members and clients.
Coach team members to accomplish project goals, to meet established schedules, and resolve technical or operational issues.
Analyze and measure appropriate metrics for key project criteria, to include producing reports to quantify contract deliverables.
, with a focus on IT services and knowledge of the Navy Networks and piers connectivity requirements.
The Site Operations Leader will provide oversight of the connectivity of Naval vessels at the site in support of the Piers Connectivity Services Program and the SMIT contract.
The Site Operations Leader is responsible for tracking the connect/disconnect services provided to all vessels arriving and departing at the pier location serviced by the SMIT contract within the contractual service level target timelines.
The Site Operations Leader will provide the Government and Piers Service Delivery Manager accurate and timely status regarding task execution and performance and will be responsible for the accurate and timely delivery of all deliverables.
The Site Operations Leader will track and conduct network operations and engineering activities; connect/disconnect actions at the piers, maintenance; repair and replacement of cables; and the shipment and status of replacement parts and equipment.
oDrive business and reporting rhythms, managing and directing staff to perform all tasks within scope and meet required service targets for connect/disconnect service to vessels arriving or departing from piers in your assigned location.
oResponsible for reporting progress against the baseline, in addition to employing a risk register to identify risks, analyze identified risks, and the develop associated mitigations.
oResponsible for the management program scope in order to meet schedule requirements; responsible for defining resource needs, directing personnel to perform tasks, and reporting progress to Program Management.
oOversees IT knowledge and equipment asset transfer, ensuring that personnel are prepared to assume duties in order to meet defined schedule and scope requirements.
oDevelop and manage a collaborative work environment, working with personnel to ensure that comprehensive knowledge transfer activities associated with job functions and daily tasks are successfully conducted.
oIdentify and document skill enhancements/training needed based upon observation of actual performance versus documented site Standard Operating Procedures (SOPs).
oManage as-is information, inclusive of technical baseline documentation, SOPs, local procedures for security/onboarding, workload data (tickets), historical SLR performance and tools used to capture performance metrics.
oManages staff to conduct asset inventories; directing asset reconciliations, inventories, and configurations across site.
oManages and tracks shipment of replacement parts, repair equipment, test equipment, tools, and consumables.
oEstablish and maintain transparent and respectful working relationships with customer and Program Management leadership, and subordinates.
oServe as a mentor to junior-level leadership personnel, providing them with opportunities to enhance project management skills.
oWill be responsible for all Fiber Repairs relating to the Piers Connectivity Services Program at the designated location.
Physical Requirements:
oMust be able to lift and carry 50 lbs for up to a 100 feet at a time; must be able to lift 25 lbs vertically using ladders.
oMust be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time.
oMust be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets.
oMust be able to identify different colors of wires and cables; must be able to see objects and information displayed in schematics, test equipment, and computer monitors; must be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR.
oMust be able to drive corporate vehicle to different locations to work on projects and troubleshoot; valid state license required.
You'll Bring These
Qualifications:
oH.
S.
Diploma with 5
years of prior relevant experience.
oMust be a U.
S.
Citizen with an active DoD Secret Clearance.
oValid DoD 8570 IAT Level II:
Security
or higher Certification.
oPrior personnel management experience with the ability to drive successful completion of projects and deliverables.
oAbility to maintain discretion associated with staffing and cost requirements.
oAbility to utilize MS Office Products to develop and maintain program documentation.
oStrong analysis skills, with the ability to effectively communicate results to leadership and subordinates.
oAble to multi-task, self-assign work, and function in a dynamic, fast-paced environment.
oExcellent customer service skills.
oExcellent oral and written communication skills.
oTeamwork-oriented with a strong focus on customer satisfaction.
oAbility to think strategically, solve problems effectively and tenaciously follow-through to ensure client success.
oAdvanced understanding of the technical aspects of the project.
oResults-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
oExperience working with clients at all organizational levels with a high degree of professionalism and business acumen.
oAbility to create and edit project documents, materials, and presentations, including schedule management.
oMust demonstrated expertise in IT Enterprise Operations.
These Qualifications Would be Nice to Have:
oPrevious experience and knowledge of fiber optic cabling and repairs.
oOrganized and detail oriented.
oStrong leadership skills.
oSelf-motivated/ self-directing.
oStrong collaboration, prioritization, and adaptability skills required.
Relationship building.
oAbility to manage and prioritize own work, and that of their team.
oIndependent decision making.
oAnalytical thinking; thinking out of the box.
oAbility to effectively communicate with all organizational levels (SME to Senior Management).
oAbility to analyze problems at various levels (e.
g.
, detail level, overall organizational impact, etc.
).
Pay Range:
Pay Range -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Recommended Skills Adaptability Analytical Coaching And Mentoring Commercial Awareness Communication Confined Spaces Estimated Salary: $20 to $28 per hour based on qualifications.
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